Refund policy

We want you to love your Elvorely experience. If you are not entirely satisfied with your purchase, we are here to help.

30-Day Guarantee

You have [30] days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with all original accessories, and in its original packaging.

How to Initiate a Return

To start a return, please contact us at [support@elvorely.com] with your Order Number and the reason for the return. If your return is accepted, we will send you instructions on how and where to send your package.

Please do not send items back to the manufacturer or the address on the original shipping label.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you will be automatically refunded on your original payment method within 5-7 business days.